FAQ on Empower:

Why is my Empower coupon code not working?

If a user encounters issues with their Empower coupon code, potential causes should be considered. Users are advised to double-check the accurate entry of the code, paying attention to details such as capitalization and spacing. Additionally, verifying the expiration date of the coupon ensures its validity. If problems persist, contacting Empower's customer support team via the app or at support@empower.me is recommended for prompt assistance.

How do I redeem Empower coupons and promo codes?

To redeem Empower coupons and promo codes, users should enter the provided code during checkout and click 'apply'. This action triggers the discount to be applied to the order. Users are reminded that coupon codes may be product or service-specific, and only one code can be used per order.

Do Empower coupons and promo codes expire?

Yes, Empower coupons and promo codes have expiration dates indicated on the voucher or promo code itself. Users should check these dates before using the code to ensure validity.

Does Empower offer Military discounts?

Empower adheres to the Servicemembers Civil Relief Act (SCRA), providing vital financial protections to eligible military personnel on active duty. This includes an interest rate cap of 6% on eligible credit products, such as the Thrive line of credit, opened before the Servicemember’s active duty period.

Does Empower have a Frequent Customer Rewards program?

Empower introduces a rewarding program where users and their friends can earn $5 each. To qualify, users must start an Empower subscription, accept a Cash Advance within 30 days of the start date, and maintain an active subscription. The process involves downloading the Empower app from the App or Play Store using a shared link, creating an account, and accepting a Cash Advance within the specified time frame to receive the $5 reward.

Can I use multiple coupons or promo codes at Empower?

Empower's policy allows for the use of only one coupon or promo code per order.

Does Empower offer in-store or curbside pickup service?

Yes, Empower provides in-store and curbside pickup services at select locations. Users are encouraged to check the website for availability and instructions on utilizing this service.

How do I sign up for rewards with Empower?

To sign up for rewards with Empower, users should create an account on the website and earn points with every purchase. These points can be redeemed for discounts and other prizes.

Does Empower offer coupons for existing customers?

Indeed, Empower extends coupons to existing customers. To receive these exclusive offers, users can sign up for the email newsletter and follow Empower on social media for updates.

Does Empower offer a first responder and medical professional discount?

Empower abides by the Servicemembers Civil Relief Act (SCRA), granting crucial financial protections to eligible military personnel, including an interest rate cap of 6% on eligible credit products. These benefits apply to credit or loan accounts, such as the Thrive line of credit, opened before the Servicemember’s active duty period.

Does Empower have special deals?

Empower regularly introduces special deals, including seasonal sales, holiday promotions, and exclusive offers for loyal customers. Staying informed about these deals is as simple as signing up for the email newsletter and following Empower on social media.

Can I add an authorized user?

Empower currently does not support joint accounts, additional authorized users, or the request for a second/duplicate debit card. The brand, however, continuously works on enhancing its products and services to meet user needs.

Why don’t I see the option to apply for Thrive?

Users may not see the option to apply for Thrive if they have an active Cash Advance. Thrive and Cash Advance cannot be used simultaneously, and users must repay the active advance before applying for Thrive. Additionally, it is essential to note that repayments may take up to 3 business days to process.

How do I open an Empower Card or AutoSave account?

Opening an Empower Card or AutoSave account is a straightforward process. Users can initiate the procedure by accessing the Empower App, tapping on "Get Started" within the Accounts tab, or visiting the Profile tab in the "Open an Account" section. Subsequently, following the provided steps will complete the sign-up process.

How do I connect my bank account(s) to the Empower app?

To link bank accounts to the Empower app, users should navigate to the Analysis page and scroll down to the Accounts section. Clicking on the + icon in the upper right allows users to add their banking institution. If the institution is not found, users can use the magnifying glass icon to search for it.

What is Thrive, and how is it different from Cash Advance?

Thrive, provided by Empower's bank partner FinWise Bank, Member FDIC, is a line of credit distinct from Cash Advance. Unlike Cash Advance, Thrive operates as a credit product, with payment history and account information reported to credit bureaus monthly. Users may be subject to interest charges (up to 35.99% APR) and late fees when using Thrive, making it different from the interest-free Cash Advance.