CUSHION UPGRADE - The comfortable office chair is made of a premium latex cotton seat cushion, which contains spring packs to ensure softness and elasticity without causing the seat cushion to collapse. Upgraded sunken surrounded by a wide seat provides the softest sitting experience. LEAN BACK SECURELY - This ergonomic chair installed the advanced mechanism and you can now control the resistance you feel when pushing the back of your high back executive office chair. ERGONOMIC FEATURES - This adjustable Big & Tall executive office chair boasts an included headrest and generous padding in the high back, seat, and arms to cradle you in comfort.360 Degree swivel seat with a waterfall front edge reduces pressure on the legs. SOLID FOUNDATION - Our office chair passes rigorous BIFMA testing standards. Custom metal base for heavy people supports up to 400 lbs. Silent 360-degree rotatable PU rollers won't damage wood floors. NO-RISK PURCHASE - 30 Days Return Guarantee, 12 Months Free Warranty. We also support paid repairs within 24 months. For any issues with the product, please feel free to contact us. We will reply within 24 hours and figure out a good solution. An object whose quality, curves, and details will cause a real stir.