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Amazon is the world’s largest online retailer. It is also a prominent cloud service provider. Amazon started as a bookseller but has now expanded to sell a variety of digital media and consumer goods. Amazon also sells its own electronic devices such as Kindle Fire tablet, Kindle e-book reader, and Fire TV, which is a streaming media adapter.
Jeff Bezos, the founder of Amazon, incorporated the company as Cadabra in 1994. He later changed the name to Amazon when he was launching the website in 1995. Amazon has its headquarters in Seattle, Washington. The company comprises of software development centers, individual internet sites, and fulfillment centers in many locations around the world.
Amazon is an online retailer that sells a lot of stuff through the direct Amazon-to-buyer sales approach. This is no different from what other large online retailers do except for its range of products. Some of the products that you can find at Amazon are:
- Garden supplies
- Beauty supplies
- Gourmet food
- Sporting goods
- DVDs and CDs
- Pet supplies
These are just a few examples of things that you can get from Amazon. You can get almost anything else that you may want to buy. Amazon beats its competition because of the details. Apart from the range of products that they have, they also make sure that they customize the buyer experience.
Amazon’s homepage has featured products and special offers as well as recommendations just for you if you have been to their website before. Amazon tries its best to be your personal shopper. Amazon allows almost anyone to sell their products using their platform.
Amazon Return Options
You can choose to return most new and unopened items sold and fulfilled by Amazon within 30 days of delivery for replacement or a full refund. It usually takes 2-3 weeks to get your refund though most refunds are fully refunded within 3-5 days after they receive and process your return. You can opt for replacement exchange orders instead of getting a refund.
The process for return or get a replacement for an item is as follows:
- Got to Amazon’s website and click on online returns center
- There will be on-screen instructions to get a return mailing label and the return option of your choice
- Depending on the eligibility of your item, you can choose for a refund, exchange, or replacement
- If you select a shipping option requiring a return label, you will get an email to the email address that you used on your Amazon account that you are supposed to print
- Pack the item securely and include any paperwork that was included when you requested for your return.
- Ship the item based on the return shipping option that you chose.
Amazon’s Price Adjustment Policy
If you buy an item on Amazon and its price drops a few days later, the company will refund the difference if the customer contacts the company within seven calendar days since the delivery date. However, this policy applies only to an item bought and shipped by Amazon. The customer can call Amazon, send an email or start an instant chat with the companys representatives to process a price adjustment refund.