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Welcome to Countdown New Zealand! We are proud to be one of the leading retail brands in New Zealand, offering an incredible range of products and services to make shopping easier and more convenient for our customers.

At Countdown, we believe in providing the highest quality products at the best prices. We understand that our customers want value for money and we strive to make sure that they get it. With over 180 stores in New Zealand, we provide a wide variety of products from fresh produce to household items, plus a huge range of online specials.

Our unique approach to customer service sets us apart. Our friendly and knowledgeable staff are always on hand to answer any questions and offer helpful advice. We also have an extensive range of coupons available for customers to take advantage of.

So, if you're looking for great value and the convenience of shopping online, then look no further than Countdown New Zealand. We guarantee you won't be disappointed!

Annual Sales:

Countdown New Zealand is the place to be if you're looking for amazing sales, offers and promotions! With discounts across a whole range of products, you can save big on your weekly shop. Enjoy unbeatable deals on fresh produce, meats, bakery goods, snacks, drinks and more. Get your hands on irresistible bargains and limited-time offers throughout the year. Don't miss out on your chance to save! Shop at Countdown New Zealand for all your grocery needs and take advantage of their amazing sales and promotions.

Customer Service:

Countdown New Zealand's customer service is dedicated to providing a high level of satisfaction to all customers. They strive to provide a prompt, efficient and friendly service to ensure customers have the best possible shopping experience. Customers can contact Countdown New Zealand via email, phone, online chat and social media. The customer service team is available to answer any queries or provide assistance with any issues that customers may be experiencing. The team is always happy to help and are committed to providing the best customer service possible. Customers can also contact Countdown New Zealand through the website for further information or to place an order.

Shipping Policy:

Countdown New Zealand's shipping policy is designed to ensure a smooth and efficient delivery of goods to customers. Customers can choose from a range of delivery options including Same Day Delivery, Standard Delivery, and Express Delivery. All orders are tracked, and customers can track their orders from the moment they are placed until they are delivered. Countdown New Zealand also provides a wide range of pick up options for customers who wish to collect their orders from their local store. The delivery policy also includes a money back guarantee if customers are not satisfied with their order. Countdown New Zealand strives to provide a hassle-free shopping experience to all their customers.

Returns and Exchanges:

Countdown New Zealand offers a comprehensive returns and exchange policy. Customers may return or exchange any item within 30 days of purchase, provided the item is in its original condition, with proof of purchase. Customers may also request a refund for any unused item within 14 days of purchase. For purchases over $50, customers may return their items to any Countdown store for a full refund. Exchanges are also available for any item, provided the item is in its original condition and meets the requirements for returns and exchanges. All returns and exchanges must be accompanied by the original receipt or proof of purchase. Countdown New Zealand also offers an online returns and exchange service, allowing customers to return or exchange purchases without leaving the comfort of their own home.

FAQ on

Why is my coupon code not working?

It's possible that the coupon code has expired, or that it is not valid for the items you are trying to purchase. It's also possible that the coupon code has been entered incorrectly. If you are still unable to use the code, please contact the Countdown New Zealand customer service team for assistance.

How do I redeem coupons and promo codes?

To redeem Countdown New Zealand coupons and promo codes, enter the code in the discount code box at checkout.

Do coupons and promo codes expire?

Most Countdown New Zealand coupons and promo codes will have an expiration date listed on them. It is important to check the expiration date of any coupon or promo code before using it.

How do you get Free Shipping at

Countdown New Zealand does not offer free shipping on orders.

Does offer Military discounts?

No, Countdown New Zealand does not offer Military discounts.

Does have a Frequent Customer Rewards program?

No, Countdown New Zealand does not have a Frequent Customer Rewards program.

Can I use multiple coupons or promo codes at

Yes, you can use multiple coupons or promo codes at Countdown New Zealand. However, you should always check the terms and conditions of the individual coupons and promo codes to make sure they are compatible with each other.

Does offer in-store or curbside pickup service?

No, Countdown New Zealand does not offer in-store or curbside pickup service at this time. However, they do offer home delivery services.

How do I sign up for rewards with

You can sign up for Countdown’s Rewards program online by visiting their website. Once you are on the website, click the ‘Rewards’ tab at the top of the page and then select ‘Sign up now’. You will then need to provide your name, email address and phone number to create an account. Once you have done this, you will be able to start collecting rewards points whenever you shop at Countdown.

Does have student discount?

No, Countdown New Zealand does not offer student discounts.

Does offer coupons for existing customers?

No, Countdown New Zealand does not offer coupons for existing customers.

Are there any first order discounts at

No, there are no first order discounts at Countdown New Zealand.

Does offer a first responder and medical professional discount?

No, Countdown New Zealand does not offer a first responder or medical professional discount.

Does offer loyalty programs?

No, Countdown New Zealand does not offer loyalty programs.

Does have special deals?

Yes, Countdown New Zealand has regular special offers and deals. These can be found on the website, in store, and in the Countdown Supermarket app.

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