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Vitamin Shoppe Coupons
About Vitamin Shoppe
Vitamin Shoppe is a nutritional supplements retailer with over 700 stores across the United States, Canada, and Puerto Rico. The company opened its doors to the public for the first time in 1977, with an aim of selling products that will help individuals achieve their wellness and health goals.
Vitamin Shoppe’s brands include the Bodytech and M.D. Select. According to vitaminshoppe.com, the company stocks more than 26,000 different supplement brands. Vitamin Shoppe is 60% privately owned and has more than 500 employees. It has a market capitalization of more than $1 billion and has sold supplements worth more than $800 million since its inception.
Vitamin Shoppes 100% Satisfaction Guarantee
Vitamin Shoppe does not have a price adjustment policy. The company, however, has what it calls 100% satisfaction guarantee, a system that allows a customer to return items within 30 days of purchase for a refund. Note that a customer can only return items if he or she is not satisfied with the purchase.
Refunds for unopened items will be issued in the original form of payment. However, for online orders paid via PayPal and returned to a Vitamin Shoppe outlet, refunds will be issued in the form of merchandise credit. Customers who want a refund check back to their PayPal account should return their order(s) and receipt to the address provided at http://www.vitaminshoppe.com/u/return.jsp.
Vitamin Shoppe will not refund handling and shipping charges. Also, the company, at its discretion, reserves the right to reject any return they feel is not eligible for a refund.
Returning Items by Mail or to a Local Vitamin Shoppe Store
Customers who would want to return items by mail should send the purchase accompanied the original receipt to Vitamin Shoppe’s Returns Department. The item(s) must be carefully packaged. The customer will pay for the cost of return shipping, and Vitamin Shoppe must physically receive it within 30 days to make a refund. Again, the shipping address is provided at http://www.vitaminshoppe.com/u/return.jsp.
When making a return to a Vitamin Shoppe Store, a customer must bring the item and the original receipt within 30 days from the date of purchase. The merchandise must be unopened, and the customer has to fill a returns form citing the reason for return the item(s). A Vitamin Shoppe attendant will assess the return to determine if it is eligible for a refund.
Vitamin Shoppe will issue a refund via the original form of payment within five working days. The customer may also opt to get the refund in the form of a voucher which he or she can use to buy items in the future.