FAQ

The rising cost of healthcare and prescription drugs has taken its toll on Americans around the nation. We’ve worked to identify Americans likely to benefit from a FREE pharmacy discount program where you and your entire family can save up to 75%* off costly prescriptions at virtually every pharmacy in America. Our pharmacy discount card has helped over 7 million consumers save a total of over $700,000,000 on their prescription medications.

Below are some of Rebates’ most  Frequently Asked Questions and Answers.

How does the card work?

Our pharmacy discount card functions essentially like a coupon, and it’s very simple to use. Just bring your card, along with your prescription, to the pharmacy. The pharmacist will enter the card’s information into the computer and your discount will automatically be applied. The card covers all FDA-approved prescription medications and can be used an unlimited amount of times.

What is the discount on my medication?

The discounts and savings on medications are provided by more than 60,000 participating pharmacies that have agreed to provide prices similar to what they give large insurance companies and employers. If you bring the card with your prescription to the pharmacy, your pharmacist can tell you the exact discount on your medication. Discounts typically range from 10% to 75%* and you can usually get a higher discount on generic drugs vs brand name drugs. Different pharmacies have different pricing and store policy, so prices may vary by location and store. For the best price, you can compare at your local pharmacies.

Does the pharmacy discount card or drug coupon work with insurance?

No, this card does not work with insurance. However, feel free to use your card to price check against your insurance. In some instances we may provide the lower price. For all other questions, please contact your provider.

Why did the discount of my medication change since the last time I filled the script?

The retail costs of medications often fluctuate, which is out of our control. Our discounts will vary by pharmacy and location depending on the store’s prices and policies. We recommend comparing prices at different local pharmacies to see which one will get you the lowest price.

There was no discount on my medication or the price is higher with the card. Why did this happen?

We are sorry to hear that. Discounts for each medication will vary by pharmacy and store depending on store policy and pricing. We recommend checking prices at different local pharmacies to see where you can get the lowest price. The amount you can save will also depend on the prescription – we can usually save more on generic drugs vs brand name drugs.

If the price with the coupon was the same or higher than the pharmacy price, it’s possible that your pharmacy applied its own discount to your prescription purchase, which happens to be a better price than the price using our card. Some big box stores like Costco and Walmart are able to discount certain generic drugs below wholesale cost. Unfortunately, we cannot offer additional savings on top of these deeply discounted rates.

What pharmacies accept the prescription discount card and coupons?

Our pharmacy discount card works nationwide at over 50,000 pharmacies everywhere including Walmart, Target, Rite Aid, Kmart, Safeway, Publix, Winn Dixie, Meijer, Albertsons, Walgreens, CVS and many more. To see if your pharmacy is included, please visit Healthcare Alliance.com.

What happens if the pharmacy did not accept my card?

Pharmacies are required by state and federal law to process our prescription saving codes. Sometimes pharmacists may not know how to use or process our coupons. If you need help right away, please call our toll-free help line at 855-382-1280 and an agent can help you or speak to the pharmacist on your behalf.

Is the Rebates pharmacy discount card accepted in Canada?

No, the pharmacy discount card and coupons are not accepted in Canada. This card works in all 50 states and all US territories. No person can be denied this benefit. There is no charge to use this card. It is pre-activated and ready to use.

Can I use the Rebates discount card more than once?

Yes, you can use the coupons and discount card more than once.

Will I be charged for using the pharmacy discount card or coupons? Any hidden fees?

You will never be charged for using this card. We will never sell or share your personal information with anyone. We do not make money from our cardholders. There is no charge to use this free pharmacy discount card, now or in the future. There are no hidden fees or strings attached, only savings.

Is any personal information tied to the Rebates discount card?

This card is not tied to any of your personal information. Furthermore, receiving this card does not enroll you in any program, now or in the future. You may have been put on our mailing list by applying for health insurance, through a third party marketing organization, or if you were referred by a friend or family member. Please be aware this pharmacy discount card works just like a coupon. If you do not wish to benefit from these savings, feel free to simply toss it in the garbage. Again, no personal information is tied to this free pharmacy discount card.

Can someone else use my card?

Yes, you can share the card with friends or family. For added convenience, they can also request their own personal card that they can store in their wallet. Our cards and coupons are always 100% free to use.

Information For Medicare Users

This discount card can be used as a Medicare Part D supplement, allowing drugs to be covered once an individual reaches the ‘donut hole’. However, the prescription drugs purchased will not count toward your Medicare deductible when using this discount card, preventing you from exceeding your deductible and making your way out of the ‘donut hole’. For more information, contact your plan administrator regarding your specific plan.